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Sera by Twig
AI receptionist built for independent insurance agencies.
Starter $49/mo; Growth $499/mo+ adds booking, missed-call text-back, live transfers. 15-day free trial. Verified Oct 2026. Last verified 2026-10-16.
Key features
- 24/7 answering across phone, SMS, web chat, email, WhatsApp
- Quote intake sent to producer with full transcript
- COI requests, ID cards, FNOL routing
- SOC 2 Type II
Pros
- Insurance-dedicated product page
- Self-serve starter price
- Stays out of licensed territory
Cons
- No direct AMS write-back (Gmail/HubSpot/Salesforce/Slack only)
- Booking and live transfer only on Growth